Returns and Cancellations
Yes, in Jewelry Shines we insure every purchase during the time it is in transit until it is delivered to you. We want to ensure that you receive your products, so we require a signature upon delivery. From that moment on, you become responsible for the parts.
However, if the parts are going to be handed over to another person will not be you, the signature of recipient in the specified delivery address shall constitute delivery on the part of the Jewellery Shines, and the responsibility of the product will be transferred at that time.
Here's the translation:
"We are a small company and, although we cover the shipping costsany customs duty and additional foreign tax or other fees that may be imposed will be charged to the customer.»
"We are confident that you will love our products and want you must keep it. However, you have 14 days to probártelos with all that you have in your closet. If that does not work, please send us an e-mail to info@joyeriabrilla.com and we will sort it out for you."
Unless the products are damaged or defective, we can not make changes. If you want to request a piece in a different size or a product completely different, we will process it as a return. Please, send us an email to info@joyeriabrilla.com so that we can manage it.
